Vacancy Description
Launch your IT career with Community Health Centres of Northumberland (CHCN) as an Entry-Level IT Helpdesk Analyst. Deliver frontline support to enhance operational efficiency within a healthcare setting.
This role serves as a vital contact for resolving IT-related concerns across the organization. You will provide tech support to both clinical and administrative teams, ensuring smooth access to essential systems and hardware. Candidates should possess strong interpersonal skills, a proactive mindset, and the ability to follow established protocols for escalating issues.
Key Responsibilities:
• Act as initial point of contact for IT requests
• Troubleshoot and resolve hardware and software problems
• Document service requests in the ticketing system
• Assist in equipment configuration and deployment
• Ensure compliance with information security policies
Requirements:
• Diploma or certification in IT or equivalent experience
• 0–2 years in a technical suppo...
This role serves as a vital contact for resolving IT-related concerns across the organization. You will provide tech support to both clinical and administrative teams, ensuring smooth access to essential systems and hardware. Candidates should possess strong interpersonal skills, a proactive mindset, and the ability to follow established protocols for escalating issues.
Key Responsibilities:
• Act as initial point of contact for IT requests
• Troubleshoot and resolve hardware and software problems
• Document service requests in the ticketing system
• Assist in equipment configuration and deployment
• Ensure compliance with information security policies
Requirements:
• Diploma or certification in IT or equivalent experience
• 0–2 years in a technical suppo...
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