Enterprise Voice & UC Services Delivery Lead

AudioCodes is seeking a Technical Service Delivery Manager to oversee the delivery and operational excellence of enterprise voice and Microsoft Teams Telephony services in Manila. This customer-facing role requires strong technical expertise and service delivery management skills to ensure reliability and performance of critical voice solutions.

The ideal candidate will manage incident response, oversee software deployments, and collaborate with internal teams to meet customer requirements. A passion for driving customer satisfaction is essential.