Enterprise Customer Success Manager (Italian Speaker)

Requirements

• Written and verbal fluency in English and Italian (fluency in any additional languages is desirable)
• At least 2+ years experience in an Account Management or Customer Success Manager role
• Prior B2B experience in a software, logistics or SaaS company preferred
• Proven ability to manage multiple projects at a time
• Experience in generating revenue by expanding on an existing book-of-business
• Experience in delivering client-focused solutions based on customer needs
• Strong analytical skills with the ability to present data and trends to internal and external clients
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels
• Excellent listening, negotiation and presentation skills
• BA/BS degree or equivalent preferable
• With our merchants being located globally, flexibil...