Enterprise CS Leader: ROI, Growth & Exec Engagement

8130 Argentina - Genesys Telecommunications Laboratories is seeking a Customer Success Manager to handle strategic accounts and drive user adoption and retention. Candidates should have over 10 years of experience in customer success or account management, specifically within SaaS or technology environments.

The role involves building relationships at the executive level and developing success plans that deliver measurable outcomes. Fluent understanding of the customer experience ecosystem is preferred.