Enterprise Account Manager

Responsibilities

• Act as a strategic business advisor and primary post-integration contact for large enterprise merchants.
• Drive merchant ROI by crafting and executing development plans focused on revenue generation.
• Conduct deep-dive analyses of payment data to increase acceptance rates and optimize checkout flows.
• Identify opportunities to upsell new products and features to increase share of wallet.
• Build high-touch, consultative relationships to ensure merchant retention and loyalty.
• Navigate complex commercial negotiations and resolve merchant pain points.
• Collaborate cross-functionally with Sales, Integration, Legal, and Product teams.

Requirements

• 4+ years of B2B Enterprise Account Management or Relationship Management experience.
• Background in payments or a digital-first business environment.
• Strong knowledge of e-commerce, payment technologies, and financial e...