Enrollment Services Assistant I

Position Summary
If you love to help students and families, believe in the power of positive customer service, and enjoy improving processes and working with a team, this could be a great position for you!

As an enrollment services specialist, you will be responsible for helping prospective and admitted students and their families by answering their questions and providing guidance about the MSU enrollment process. You will respond to incoming emails, answer phone calls and welcome walk-ins in the reception area. In this role you will be responsible for providing exceptional customer service and working with the team to improve our customer experience. Your work will be very important in helping us serve future MSU students! 

You will be a member of the dynamic Welcome Team, the customer service team in the Office of Admissions, consisting of full-time staff and student employees. It is our priority to create a work environment that’s inclusive as well as diverse,...