Enrollment Assistant - 12 Months

Role Purpose:

Enrolment Assistant ensures that the policy details are uploaded with 100% accuracy, which will facilitate all the other support function to deliver as per the standards. Assist / Coordinate ML Underwriting Officer as and when required.

Description

Policies, Systems, Processes & Procedures

• Follow all relevant Customer Service departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Enrolment

• Uploading of member data received from the insurance company.
• Ensure Data Entry, Data upload, printing of cards, & card dispatch within TAT.
• Coordinating with cross-functional teams (Internal departments, branches and other regions) for issue resolution and ensure smooth operations.
• Coordinating with Insurance Companies, vendors for: Pol...