Vacancy Description
Job Title: Engineering Administrative Assistant
Job Description
The Engineering Administrative Assistant provides technical and administrative support to the sales and engineering teams, helping customers and internal stakeholders with product information, documentation, and coordination. This role bridges technical product knowledge with strong organizational and customer service skills, supporting business development, product training, and day-to-day operations in a professional office environment.
Responsibilities
+ Provide accurate technical information and assistance on a broad range of products to sales representatives, customers, and internal team members.
+ Record and maintain detailed records of customer contacts, inquiries, issues, and resolutions in an organized and accessible manner.
+ Communicate proactively with engineering teams regarding potential product issues, helping to identify root causes and support timely resolution.
Job Description
The Engineering Administrative Assistant provides technical and administrative support to the sales and engineering teams, helping customers and internal stakeholders with product information, documentation, and coordination. This role bridges technical product knowledge with strong organizational and customer service skills, supporting business development, product training, and day-to-day operations in a professional office environment.
Responsibilities
+ Provide accurate technical information and assistance on a broad range of products to sales representatives, customers, and internal team members.
+ Record and maintain detailed records of customer contacts, inquiries, issues, and resolutions in an organized and accessible manner.
+ Communicate proactively with engineering teams regarding potential product issues, helping to identify root causes and support timely resolution.
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