Vacancy Description
JobSummary and Key Objectives
- To provide a good technical service support to customers to achieve company’s goals and objective and supporting company’s business growth plans.
- Travel to customer site to perform installation, commissioning, field retrofit, calibration, preventive maintenance, troubleshoot and repairs of company products.
- Creating quotes (Spare Parts/Service) and follow up with order entry and delivery.
- Submit warranty claims to headquarters.
- Prepare and submit service report to customer on‑site. Prepare and submit technical documents such as commissioning/installation reports, calibration reports, preventive maintenance reports to customers.
- Able to work with Sales team to support for some sales activities when required.
- Timely report to Service Manager on all service activities situation and updates.
- This is a role that requires candidate to b...
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