Vacancy Description
* Manage relationships with key bulk water customers to ensure high service levels and customer satisfaction.
* Oversee the installation, maintenance and performance of water metering systems, ensuring metering accuracy and data reliability.
* Provide technical support on water metering, billing, and operational issues while coordinating timely resolution with internal teams.
* Monitor water consumption, service performance, and operational data, preparing reports and recommendations for continuous improvement.
* Coordinate with operations, metering and customer service teams to ensure uninterrupted service delivery.
* Ensure compliance with ISO standards, Health & Safety regulations and company operational policies.
* Maintain accurate technical documentation, customer records and support customer engagement initiatives.
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