Engagement Delivery Director

Engagement Delivery Director (Program Management Director)

The Engagement Delivery Director (Program Management Director) role is a seasoned program management executive. They lead a team of Program/Project managers tasked with delivery for our most complex, enterprise‑level customers. They are forward‑thinking leaders responsible for hiring, building, and developing outstanding teams tasked with delivering the highest‑quality customer‑facing engagements. They also help ensure the success of these teams while securing the highest CSAT and business outcomes.

Responsibilities

• Lead programs by staying aligned on program scope, release planning, and one or more teams on vision and business goals, creating the program structure, and securing cross‑functional alignment.
• Drive teams through the Software engineering experience using Agile and demonstrated analytical and technical skills.
• Drive meetings with key team members for each program...