End User Technology Engineer

Job Overview

An excellent opportunity has arisen for an End User Technology Engineer within a team that provides research, maintenance, development, and support for the authority’s enterprise end-user environment. The role requires strong technical and communication skills, along with proven experience in configuring, installing, and supporting a range of end user hardware and software in a large desktop enterprise environment.

The Enterprise End User Technology Team supports over 5,000 end‑user devices across 150+ locations within the Dudley borough, including laptops, audiovisual solutions, mobile devices, and multi‑functional devices.

This is a highly technical, office‑based role requiring an experienced professional with strong skills in configuring, developing, and supporting a broad range of technologies, along with a sound understanding of security standards such as PCI, PSN, and HSCN.

Responsibilities

• Configure, install, a...