End User Support Analyst Level 3

Elevate your IT career as an End User Support Analyst Level 3, providing expert support for workplace technology. Your skills in troubleshooting and customer satisfaction will shine in this role.

With a focus on Level 2/3 support, you'll be responsible for maintaining the availability and performance of end-user devices and applications. This role is ideal for those with 7+ years in IT support or desktop engineering, particularly in Windows and macOS environments. Expect to engage in hands-on work with tools like Microsoft Intune and other endpoint security measures.

Key Responsibilities:
• Provide L2/L3 support for end-user devices
• Troubleshoot OS, hardware, and software issues
• Manage collaboration tools and applications
• Implement security protocols for endpoint management
• Document technical processes and solutions

Requirements:
• 7+ years in End User Computing or IT Support
• Proficient in Window...