End User Services Eus / Euc Manager (Cuauhtémoc)

Job Title: End User Services EUS / EUC Manager

Location: Mexico City

Salary Range: $55,500 - $78,500 MXN gross monthly

Work Modality: Hybrid (with telework allowance)

Compensation & Benefits

• Base Salary: $55,500 - $78,500 MXN/month (gross)
• Vacation Days: 12 days the first year, increasing by 2 days annually for the next 4 years
• Vacation Bonus: 30% of base salary
• Year-End Bonus (Aguinaldo): Equivalent to 18 days of salary
• Puntuality and Attendance Bonuses: Each up to 10% of gross salary
• Food Vouchers: $1,089.78 MXN/month (approx.)
• Restaurant Tickets: $1,500.00 MXN/month
• Telework Allowance: $50.00 MXN/month (approx.)

Opportunities for growth and learning in a global environment.

Key Responsibilities

• Lead the operation and performance of end-user services including Service Desk, VIP Support, Mobile, Asset Manageme...