End-User IT Support Technician (L1) — On‑Site & Remote

The International French School (Singapore) is seeking an IT-Support Technician to provide on-site and remote L1 support to end-users. Responsibilities include troubleshooting hardware and software issues, managing ticketing, and documenting solutions.

This full-time position requires at least 3 years of experience in IT support, ITIL certification, and familiarity with tools like Google Workspace and ticketing software. The role operates on shifts, emphasizing excellent customer service and strong interpersonal skills.