End-User Content Manager

The opportunity

In addition to creating content, the Service Adoption (SA) End-User Content Manager will manage a team of content creators who are responsible for the creation of collateral to drive awareness, adoption and business value from company-facing technology platforms, such as Microsoft M365.

The role requires an understanding of adoption of cloud platforms, business/market resistance and demands, end user behavior change, corporate communication models and challenges, resource and capacity management and development, and project delivery including driving, reporting and enhancing operations. Stakeholder management is also essential across SA and technology domains.

Your key responsibilities

The Content Manager will be responsible for the productivity and performance of this team, and its successful operations: