Encore Event Audiovisual Lead

Join Encore as an Event Audiovisual Lead and elevate customer experiences through expert equipment management. Your role focuses on operational excellence and outstanding client engagement.
As a Technical Lead, you'll play a vital role in small to large-scale audiovisual operations in hospitality venues. Reporting to the Operations Manager, you'll ensure equipment is set up properly, troubleshoot any issues quickly, and maintain positive relationships with clients. Your passion for audiovisual technology will drive exceptional service.
Key Responsibilities:
• Operate and break down audiovisual systems effectively
• Address technical challenges promptly and professionally
• Train and guide other technicians in service excellence
• Foster communication with clients on-site
• Conduct regular equipment checks for optimal performance
Requirements:
• 2-3+ years of audio-visual experience required
• Customer service or hospitality experience preferred
• High s...