EMPORIO ARMANI Retail Trainer

Context and Purpose of the job

The Retail Trainer plays a key role in supporting the Emporio Armani retail network by ensuring consistent training standards across European stores and markets. The role delivers impactful training initiatives focused on customer experience, sales techniques, and product expertise, ensuring alignment with brand standards and retail objectives.

Responsibilities

• Deliver engaging and interactive in-store and online training sessions on sales techniques, Customer Experience, and product

• Support back-office activities related to the design and organization of classroom and in-store training programs

• Assist in identifying training needs, including through the accurate analysis of relevant retail KPIs

• Develop content for the E-learning App

• Prepare and update training materials on an annual basis (layouts, latest collection photos, content, etc.)

• Support the ...