Employer Account Services Representative In Edmonton

Enhance your career in customer service as an Employer Account Services Representative II located in Edmonton, Alberta. Provide high-quality support to customers and educate them on Workers Compensation.

This full time, temporary position requires a commitment to understanding employer needs and promptly resolving inquiries. You’ll handle account discrepancies while offering in-person support at the front counter. This role combines customer education with effective problem‑solving to uphold employee rights under the WCB Act.

Key Responsibilities

• Address general inquiries and resolve account discrepancies
• Communicate resolutions and changes affecting accounts
• Process Employer Annual Return Reporting effectively
• Educate stakeholders on services and online applications
• Collect premiums and manage account closures

Requirements

• Minimum three years experience in an office setting
• Post‑...