Employer Account Services Representative In Edmonton

Enhance your career in customer service as an Employer Account Services Representative II located in Edmonton, Alberta. Provide high-quality support to customers and educate them on Workers Compensation. This full time, temporary position requires a commitment to understanding employer needs and promptly resolving inquiries. You’ll handle account discrepancies while offering in-person support at the front counter. This role combines customer education with effective problem‑solving to uphold employee rights under the WCB Act. Key Responsibilities

Address general inquiries and resolve account discrepancies Communicate resolutions and changes affecting accounts Process Employer Annual Return Reporting effectively Educate stakeholders on services and online applications Collect premiums and manage account closures Requirements

Minimum three years experience in an office setting Post‑secondary education in Business or Finance preferred Background in inbound/outbound call ...