Employee Benefits Account Manager

**Primary Role:**

The Employee Benefits Account Manager works collaboratively with the Producer, Account Executive and Account Administrator managing a book of business. Coordinates and provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues.

**Duties and Responsibilities:**

+ Manages routine client requests, builds and maintains client relationships, helps support client retention, maintains strong carrier relationships, and understands client needs
+ Manages projects in concert with the client including, but not limited to, all vendor implementation
+ Provides benchmarking reports to client (annually, quarterly, or monthly)
+ Manages claims and coverage issue resolution for clients’ employees when elevated from HR, understands...