Emergency Communication Supervisor - Denver 9-1-1 Emergency Communications

About Our Job

Denver 9-1-1 is seeking an Emergency Communications Operations Supervisor to join our leadership team. This position supervises an assigned shift of public safety professionals responsible for receiving and processing calls for Police, Fire, and Emergency Medical Services (EMS). The Operations Supervisor provides operational leadership, serves as a liaison with internal and external partners, ensures quality assurance through performance monitoring and auditing, and leads teams and special initiatives. In the absence of the Operations Manager or department leadership, this position assumes command of the Denver 9-1-1 Communications Center.

This is an essential personnel position and is subject to immediate recall during major incidents and emergency situations. Employees must report to work during inclement weather and other emergencies, regardless of the City’s operational status.

Job responsibilities include:

• Supervi...