Eligibility & Enrollment Processor

Position Summary
The Eligibility & Enrollment Processor supports enrollment operations by maintaining accurate member records and assisting with enrollment-related processes and inquiries. This role helps ensure enrollment information is processed accurately and that members and stakeholders receive timely support and documentation related to coverage and benefits. The position contributes to the efficient administration of enrollment activities and supports coordination with internal teams and external partners.
Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role.
Key Duties and Responsibilities
* Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions.
* Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with v...