E-commerce Risk & Customer Support Specialist

Wipro in Cebu City, Philippines is seeking a customer support professional to deliver effective technical support and resolve client issues through calls, chats and emails. The role emphasizes fraud awareness, strict adherence to processes, and timely escalation to meet SLAs.

You will engage with customers, work collaboratively with teams, and utilize Google Apps to manage cases while maintaining a positive attitude and a proactive approach to problem solving.