E-commerce Operation Specialist

Gname.com is a leading technology company specializing in domain name registration, management, and related internet services. Known for its innovative solutions and customer‑centric approach, Gname.com is a trusted name in the global domain industry.

• Responsible for processing user reservation‑related data and promptly addressing and resolving various data issues.
• Monitor and analyze daily operational data and statistics, assist superiors in problem‑solving, and regularly propose optimization plans.
• Perform domain‑related data checks, processing, and analysis to ensure data accuracy and integrity.
• Resolve after‑sales issues, including domain backend operations and customer service‑related problems.
• Coordinate and communicate across departments (such as Customer Service and Technical) to provide actionable improvement suggestions and complete product data processing and user...