E‑commerce Customer Operations Lead — Escalations & Refunds

Aster Retail, UAE is looking for a Customer Operations Specialist in Dubai to manage escalated customer queries and oversee order lifecycle management. The role involves ensuring timely resolutions and maintaining operational excellence, focused on high-volume operations.

The ideal candidate should have 1 to 2 years of experience in e-commerce, demonstrate strong communication skills, and exhibit attention to detail. Familiarity with order management systems is a plus. Join us to enhance customer experiences in a dynamic environment.