Dynamic Patient Services Role Available

Be a part of FYidoctors Campbell River - Downtown as a Patient Services Specialist, committed to delivering top-tier patient service in a full-time role, Monday to Friday. Your expertise will support essential eye care services.
This position involves greeting patients, managing their appointments, and providing exceptional service both in-person and online. You will handle pre-tests, manage eyewear services, and ensure that each patient has a positive experience. Emphasizing teamwork and collaboration is key in our welcoming clinic environment.
Key Responsibilities:
• Greet and register patients upon arrival
• Conduct pre-testing to assist eye care
• Schedule appointments and manage billing
• Handle eyewear pick-ups and adjustments
• Provide exceptional service ensuring patient satisfaction
Requirements:
• Previous experience in retail preferred
• Proficiency with computers and MS Office
• Excellent interpersonal and communication skills
• Ability t...