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Duty Manager

Accor

shenoys, kerala, India Full-time July 09, 2026
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Vacancy Description


Job Description

Prime Function:

  • Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel.
  • Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier.
  • Liaise with different departments for smooth and coordinated work.
  • Ensure cleanliness of all areas under the Front Office, Lobby, corridors, main staircase and drive away.
  • Ensure to interact with the guests & enable the team to understand guest requirements.
  • Key Responsibilities:

    Front Office Planning

  • Ensure that the arrivals and departures for the day and relevant records are maintained.
  • Ensure quality in all aspects of work and among the staff in the lobby.
  • People Management

  • Personally welcome and escort all guests of the hotel.
  • Authorize courtesies for V.I.P’s.
  • Ensure that regular training is conducted as ...
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