Duty Manager (M/F/NB) at Jo&Joe

Duty Manager (M/F/NB)

Apply for Duty Manager (M/F/NB) at JO&JOE in Auckland City, N, NZ. This full‑time on‑site position offers great opportunities for career growth.

About JO&JOE

JO&JOE is a hospitality company located in Auckland, dedicated to creating memorable experiences and making every guest feel at home.

Job Responsibilities

• Welcome and assist each guest with personalized attention, from check-in to check-out.
• Supervise and coach the reception team to ensure smooth and impeccable service.
• Manage the cash registers, verify accounts, and ensure proper handling of payments.
• Handle guest requests and complaints professionally and responsively.
• Actively promote the hotel’s services (shop, restaurant, events, etc.).
• Ensure communication between the team and management by reporting all essential information.
• Be the ‘yes’ person, addressing any challenge promptly.
• Guarante...