Duty Manager | Grafton Hotel

Looking for your next step in hospitality leadership?

We're on the hunt for a hands-on Duty Manager to join the team at Grafton Hotel. Whether you're already in a similar role or you're an experienced hospitality professional ready to take the next step, we'd love to hear from you.

As a Duty Manager, you'll play a key role in the day-to-day operation of the venue, leading from the front, supporting the team, and ensuring our guests receive great service every time they visit.

What you'll be doing:

• Opening and closing the venue
• Supporting the day-to-day operations across the venue
• Leading, supervising and developing team members
• Delivering exceptional customer service and resolving guest concerns
• Ensuring compliance across gaming, liquor licensing and venue operations
• Cash handling, banking procedures, till reconciliations and safe counts
• Supporting a positive and productive team cultur...