Duty Manager

Job Responsibilities

*Develops specific goals and plans to prioritize, organize, and accomplish your work.

*Assists the Front Office Manager in implementing the annual plan using the TBEM framework, linking the department’s objectives and overall strategy.

*Ensures daily performance and manages revenue through revenue and yield management techniques.

*Focuses on generating incremental revenue through Early Check-in and Late Check-outs.

*Encourages the team to cross sell other hotel services like Spa, Restaurants, Travel Services.

*Monitors the business of competition hotels in terms of new accounts and rates.

'*Maintains the Log Book and effectively follows up the system to check the daily arrival list and monitors all VIP movement.

*Monitors adherence to all policies and procedures to reduce bad debts and rebates.

*Co-ordinates with departments like Security and Housekeeping to ensure t...