Duty Manager at Waldorf Astoria Dubai International Financial Centre

Job Description

A Duty Manager at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury hotel, plays a key leadership role in ensuring seamless hotel operations and delivering exceptional guest experiences. As a visible ambassador of the hotel, this role fosters collaboration across departments, inspires operational excellence, and upholds the highest standards of luxury hospitality through thoughtful, personalised service and a commitment to Forbes Five-Star excellence.

Responsibilities

• Provide refined leadership and operational oversight of daily hotel operations, ensuring seamless delivery of Forbes Five-Star service standards across all guest touchpoints.
• Act as a primary point of contact for guests, with particular focus on VIPs, ensuring needs are anticipated and exceeded with discretion, professionalism, and grace.
• Oversee and coordinate operations across all departments to ensure smooth, efficient, ...