Duty Assistant
Contract: 3 months
Working Hours: 28 hours in a week | Monday to Thursday working
Location: Macclesfield Cemetery, SK10 3BU
Key Responsibilities
Operate a triage system for housing enquiries and prioritise service requestsProvide advice, guidance, and information to tenants, landlords, homeowners, and contractorsMaintain and update case management systems and records in line with data protectionHandle purchasing administration, including: Raising ordersChecking invoices for accuracyMaintaining expenditure recordsMaintain staff absence recordsManage stationery and printing requirements, including stock monitoring and supplier liaisonAct as the first point of contact for customer feedback, handling queries and complaintsCompile feedback and produce monitoring and performance reports<...