Dutch Customer Service agent

We're launching an exciting new Customer Service project at our contact center and are looking for motivated, customer-oriented Dutch-speaking candidates to join our growing team.

If you enjoy helping customers, solving problems, and working in an international environment, this is a great opportunity for you.

No sales — just customer service!

Tasks

Deliver high-quality customer service via phone, email, and ticketing systems.

Assist customers with delivery tracking, parcel-related issues, returns, and general inquiries.

Ensure every interaction provides a professional, empathetic, and customer-focused experience.

Handle customer requests efficiently while meeting KPIs and quality standards.

Collaborate with internal teams to resolve complex customer cases.

Accurately document customer interactions and maintain up-to-date records in internal systems.

Requirements

Native-lev...