Domestic Abuse Navigator

Domestic Abuse Navigator - Plymouth
Salary: £25,954 per annum rising to £26,364 per annum on successful completion of probation.
Hours: 37.5 hours per week (Monday to Friday)
Holiday: 25 days annual holiday (pro rata) entitlement increasing to 30 days (pro rata) after 5 years’ service per annum plus bank holidays
Base: Brunswick House, Plymouth only.
Area Covered: Plymouth
Contract: Permanent
About the Role
The role of the Domestic Abuse Navigators will provide proactive, person-centred, and trauma-informed support to adults experiencing medium-risk domestic abuse. They act as a single point of access for victims, carrying a high and varied caseload and working independently with strong prioritisation and case management skills.
The role includes processing medium-risk referrals over the telephone and undertaking face-to-face appointments where required, completing initial risk assessments and safety planning to ensure survivor and child safety. Navigators en...