Domain Architect: Customer and Operations

SUMMARY:

Role Overview

To define, develop, and maintain the end-to-end technology solutions that enable customer journeys (acquisition, onboarding, servicing, engagement) and banking operations (case management, workflow, payments ops, KYC/AML ops, reconciliations, dispute handling, contact centre operations, back-office processin...

POSITION INFO:
Role Overview To define, develop, and maintain the end-to-end technology solutions that enable customer journeys (acquisition, onboarding, servicing, engagement) and banking operations (case management, workflow, payments ops, KYC/AML ops, reconciliations, dispute handling, contact centre operations, back-office processing). The role bridges business and technology by translating strategy and requirements into scalable, secure, resilient, and compliant architectures across channels, platforms, and core banking ecosystems. This role requires strong architecture capability in digit...