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Document & Plain Language Analyst

Permanent

South Africa, Western Cape, South Africa Full-time June 11, 2026
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Vacancy Description

Key responsibilities and accountabilities
 Documentation governance and version control
Accountabilities:

  • Maintain the master documentation register – a living matrix of every document by category, product, version, effective date, owner, last review date and next review date.

  • Operate a formal change-control workflow: Compliance, Legal, Product, Operations and (where relevant) Risk sign-off before any document goes live.

  • Ensure only current, approved versions are in circulation across client portals, adviser portals, form.io, PDF packs, SharePoint and internal knowledge bases. Obsolete versions are archived with retention metadata intact.

  • Maintain audit-ready evidence trails for every change – what changed, why, who approved it, when it went live, and which client cohorts were affected. Produced on demand for internal audit, Compliance reviews and FSCA queries.

  • Own the document retention schedule in line ...
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