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Dispute Resolution Officer - Housing

Pertemps Bond

Southend-on-Sea, England, United Kingdom full time July 13, 2026
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Vacancy Description

A reputable Housing Provider within Local Government is seeking an experienced Dispute Resolution Officer to join its Housing Hub.
This is an excellent opportunity for someone with experience in housing complaints, customer resolution or dispute management who is passionate about delivering outstanding customer service while driving continuous service improvement. 

Location:
West London
Rate of Pay:
£23.00 - £23.94 per hour (PAYE)
Contract: Temporary / Ongoing
Working Pattern:
Hybrid (x2 Days Office)

Working closely with residents, operational teams and senior stakeholders, you'll investigate complex complaints, manage Ombudsman enquiries and ensure fair, timely and transparent outcomes i...

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