Vacancy Description
**Description**
**General Summary**
Receives, records and distributes work orders to service crews upon customers’ request for service on articles or utilities purchased from wholesale or retail establishments or utility company.
**Essential Duties and Responsibilities:**
+ Records information, such as name, address, article to be repaired, or service to be rendered.
+ Prepares work order and distributes to service crew
+ Schedules service call and dispatches service crew.
+ Calls or writes customer to insure satisfactory performance of service.
+ Keeps record of service calls and work orders.
+ May dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio telephone equipment.
+ Other duties as assigned.
**Knowledge, Experience and Skill Requirements:**
+ Minimum of one (1) year experience in a dispatch or similar customer service center position.
+ Strong wri...
**General Summary**
Receives, records and distributes work orders to service crews upon customers’ request for service on articles or utilities purchased from wholesale or retail establishments or utility company.
**Essential Duties and Responsibilities:**
+ Records information, such as name, address, article to be repaired, or service to be rendered.
+ Prepares work order and distributes to service crew
+ Schedules service call and dispatches service crew.
+ Calls or writes customer to insure satisfactory performance of service.
+ Keeps record of service calls and work orders.
+ May dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio telephone equipment.
+ Other duties as assigned.
**Knowledge, Experience and Skill Requirements:**
+ Minimum of one (1) year experience in a dispatch or similar customer service center position.
+ Strong wri...
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