Dispatcher, Protective Services

Dispatcher, Protective Services

Summary

The dispatcher serves as the first point of contact for incoming calls for service. Following guidelines for various types of responses, the dispatcher determines the appropriate response, resolves issues as able, and dispatches patrol officers as required.

Primary Purpose

Key responsibilities include monitoring field units to support the safety and availability of officers in the field, generating incident reports, and responding to emergency requests.

Additionally, this position handles intrusion alarms, performs clerical duties, and implements lost and found procedures.

Nature of Work

Reporting to the Staff Sergeant, you will demonstrate a high level of good judgement and the ability to think quickly to apply departmental policies and procedures. Due to the nature of the work, discretion is critical. The ability to multitask and remain calm in stressful situations will be ex...