Vacancy Description
Job Title: Dispatch CoordinatorJob Description
We are seeking a dedicated Dispatch Coordinator to join our dynamic team. The ideal candidate will play a crucial role in assisting management with client inquiries and ensuring the smooth execution of work orders. This position requires a proactive individual who can manage multiple tasks, support service providers, and utilize technology platforms to enhance service delivery.
Responsibilities
+ Assist the manager in addressing client inquiries and concerns, ensuring timely and quality issue resolution and service delivery.
+ Follow up with contractors to ensure timely execution and closeout of work orders as directed by the manager.
+ Utilize manager-provided reporting to identify and escalate open work orders that fall outside of customer SLAs, including Tech to Site compliance, Budget, IVR usage, and process compliance.
+ Follow up on completed work orders with contractors to ensure timely deli...
We are seeking a dedicated Dispatch Coordinator to join our dynamic team. The ideal candidate will play a crucial role in assisting management with client inquiries and ensuring the smooth execution of work orders. This position requires a proactive individual who can manage multiple tasks, support service providers, and utilize technology platforms to enhance service delivery.
Responsibilities
+ Assist the manager in addressing client inquiries and concerns, ensuring timely and quality issue resolution and service delivery.
+ Follow up with contractors to ensure timely execution and closeout of work orders as directed by the manager.
+ Utilize manager-provided reporting to identify and escalate open work orders that fall outside of customer SLAs, including Tech to Site compliance, Budget, IVR usage, and process compliance.
+ Follow up on completed work orders with contractors to ensure timely deli...
Ready to Apply?
अभी आवेदन करें
Submit your application for Dispatch Agent at Aston Carter
Apply for this Position