Vacancy Description
- Oversee the technical infrastructure of the Libraries’ discovery layer. Continually evaluate and enhance services, emphasizing accessibility and overall user experience.
- Act as the primary contact point for FOLIO within the Five Colleges. Review and test upgrades, update Five Colleges on bugs and system problems, and inform the Smith community about new features.
- Advocate for the consortium’s needs to EBSCO and other library software developers as well as publishers, in collaboration with Five College colleagues.
- Collaborate with the Electronic Resources Department to resolve on- and off-campus electronic resource access issues. Troubleshoot e-resource access barriers with library colleagues, students, and faculty, and resolve individual and large-scale access issues. Communicate potential issues to library stakeholders.
- Work with Learning, Research, and Technology staff to optimize the discovery of and access to the Libraries’ onlin...
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