Director - Villa Services

Wynn Al Marjan Island is a luxury resort being developed in the UAE.

We are seeking a Director – Butler Services to join the resort’s Butler Services team.

• Ensure seamless, high-touch service for Butler guests from pre-arrival to post-departure.
• Anticipate and respond to guest needs with discretion, empathy, and precision.
• Uphold privacy, security, and brand standards in all guest interactions.
• Resolve escalated guest concerns promptly and professionally.
• Manage daily Butler operations including housekeeping, butler service, amenities, and maintenance coordination.
• Monitor inventory, equipment, and supplies to ensure readiness and quality.
• Conduct regular inspections to maintain impeccable Butler presentation and functionality.
• Collaborate with other departments (e.g., VIP Services, Housekeeping, Engineering) to ensure coh...