Director, Solutions Adoption and Enablement

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story - the Job The Director of Solutions Adoption and Enablement is the primary driver of day‑to‑day engagement and feature adoption for our products. This role translates high‑level strategy into actionable success plans, working directly with end‑users and front‑line leadership to ensure the platform is indispensable to their daily workflows. The focus is on tactical execution, overcoming user resistance, and gathering the qualitative feedback needed to demonstrate long‑ter...