Key responsibilities for this role
Lead, coach, and develop the Product Delivery and Design organization, including Product Owners, Technical Business Analysts, and Product DesignersOwn and maintain an effective handoff and refinement process from Product Discovery, ensuring feature requests are clearly understood, prioritized, and ready for delivery executionSpearhead process definition and operational excellence for the Design and Refinement phases of the SDLC, enabling consistent, high-quality delivery outcomesPartner closely with Engineering and Delivery leadership to ensure scope, solution definitions, and sequencing align with technical feasibility, capacity, and release delivery commitmentsMaintain strong expertise in Coates’ product and solution capabilities, serving as a trusted internal and client-facing leader throughout delivery executionDevelop an understanding of the client’s technol...