Director, Patient Experience - Pennsylvania Hospital

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

+ Under the direction of the Chief Nursing Officer, the Director of Patient Experience is a key member of the Pennsylvania Hospital and Penn Medicine Experience Team. The Director collaborates with the Chief Nursing Officer and hospital leaders to develop and implement interventions to mitigate/remove barriers and achieve patient experience goals. Evaluates progress, synthesizes ...