Director of Lifecycle Services

Do you think like a strategist, an analyst, or a builder? Do you reflect on what the most satisfying insight you’ve ever uncovered in a sales environment is—and what changed because of it? Do you feel energized with the thought of redesigning a plan to improve long-term customer value instead of short-term revenue? The Director of Lifecycle Services & Training is your next opportunity! This is a strategic leadership position responsible for the growth, profitability, and operational excellence of the after-market service business and customer education programs across the Americas. This role focuses on transitioning the business from a transactional product-sale model to a recurring, service-led partnership that maximizes the total cost of ownership (TCO) for customers.

**In This Role, Your Responsibilities Will be:**

+ Develop and execute the Americas Lifecycle roadmap, focusing on installed base (IB) penetration, maintenance contracts, and digital service adoption....