Director of Finance & Billing Operations

Responsibilities

• Own end-to-end billing, invoicing, collections, and payment reconciliation across all customer segments
• Manage billing operations for SaaS, usage-based services, hardware, and professional services
• Establish scalable billing policies, controls, workflows, and documentation
• Drive collections performance, cash flow optimization, and DSO improvement
• Partner with Accounting on month-end close, reconciliations, and revenue reporting
• Manage Avalara sales tax compliance and exemption processing
• Design and improve Quote-to-Cash processes in partnership with Sales, RevOps, and Engineering
• Serve as the primary business owner and SME for NetSuite, configuring workflows and automation
• Deliver billing and revenue reporting including ARR, MRR, and deferred revenue

Requirements

• 8+ years of experience in Billing, Finance, or Revenue Operations within B2B SaaS