Director of Client Relations at Central 1

Elevate client satisfaction as the Director of Client Relations with Central 1. In this hybrid position, drive payments growth and strengthen relationships for better banking experiences.
As a key senior contributor, you will manage a designated portfolio and work closely with product, implementation, and service teams. Your role involves developing strategies that enhance client retention and increase revenue from payments and treasury services. You will play an integral part in client success while having the autonomy to create lasting impact.
Key Responsibilities:
• Develop and implement strategies for client retention
• Act as primary relationship lead for your portfolio
• Drive growth in payments and treasury revenue
• Prepare presentations and proposals for clients
• Build partnerships with key stakeholders for new growth
Requirements:
• 10+ years in customer success or account management
• Strong business acumen in financial services
• Proven tra...