Director of Call Center Operations & Customer Experience

Asurion is looking for a Director of Call Center Operations to oversee a dynamic team in Calabarzon, Philippines. The role involves managing daily performance, driving sales metrics, and fostering a team-oriented culture. You will motivate up to 500 agents, develop strategic initiatives, and collaborate with stakeholders to ensure operational success.

This position offers a competitive compensation package including health, dental, and vision benefits, alongside a retirement savings plan and paid time off.